Refund & Exchange Policy

Online Orders – Physical Products (Shipped Items)

We want you to love your purchase! If you are not completely satisfied with your order, we accept returns and exchanges under the following conditions:

  • Return Window: Items must be returned within 14 days of delivery.

  • Condition: Items must be unused, in original packaging, and in resalable condition.

  • Process: Please contact us at CONTACTFORM to initiate a return or exchange. We will provide return instructions.

  • Shipping: Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.

  • Refunds: Once we receive and inspect the returned item, we will issue a refund (minus original shipping costs) to your original payment method.

In-Store Purchases

We gladly accept returns and exchanges for eligible in-store purchases:

  • Return Window: Items must be returned within 7 days of purchase.

  • Condition: Items must be unused, in original packaging, and accompanied by the original receipt.

  • Refunds: Refunds will be issued to the original form of payment, or store credit may be offered if preferred.

  • Exchanges: Exchanges for other items are allowed within the 7-day window, pending availability.

Digital Products

All sales of digital products (downloads, templates, e-guides, etc.) are final.

  • No refunds, returns, or exchanges will be provided for digital purchases.

  • If you experience any technical issues accessing your digital product, please contact us at CONTACTFORM , and we will be happy to assist.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please notify us within 3 days of receipt at CONTACTFORM with photos of the item and packaging. We will arrange a prompt replacement or refund at no additional cost to you.